SERVICE & SUPPORT

100 years of combined industry experience

Close-up of stacked aluminum scaffolding components
Stacked aluminum scaffold beams

Global expertise

When you choose HAKI, you get more than just our products. As a long-term partner, we are committed to helping you achieve maximum safety, efficiency and profitability throughout your project. With a combined industry experience of over 100 years, our engineers have unrivalled technical expertise to offer in projects all over the world. 

Scaffolder in a hi-vis jacket and gloves tightening a coupler with a wrench

Support offer

As your trusted partner, we are always here to provide support when you need it.

We offer our expertise so that you can achieve maximum safety, productivity and flexibility in every project. Our high standard of service ensures that products are integrated into daily operations, maximising your investment. 

TECHNICAL SUPPORT

Icon: wrench and screwdriver, symbol for technical support

HAKI's global network of technical support, manufacturing and engineering experts offer project support including calculation programmes, evaluation and training. From simple to the complex projects, across a wide range of industries - there are few things our team can't help you with. 

ON-SITE SUPPORT

Icon: hand supporting a person, symbol for support

We provide on-site instructions, assessment solutions, recommendations and inspections in certain markets.  

Together, the experience of our designers and technical experts ensures that customers get the maximum productivity and safety from HAKI components in every single project. 

DOCUMENTATION

Icon: document

We provide up-to-date assembly instructions and technical information covering the full range of HAKI products. These ensure that HAKI structures are erected as intended, to reduce risks and prevent accidents on temporary worksites.  

FACILITATE

THE PLANNING OF

COMPLEX PROJECTS

Large waterfront building in evening light
Large waterfront building covered in scaffolding in evening light
HAKI symbol, partial symbol in white

Our way of working

We see good co-operation as a necessity to ensure efficient work. Our experts are used to working with the customer throughout the project to ensure both safety and productivity. In dialogue with the customer, we develop tailor-made solutions, 2D and 3D drawings and material lists. We also provide design calculations and reports and take full design responsibility. 

Sometimes conditions and needs change during the project. Challenging weather or delayed deliveries, for example, can be difficult to predict, but they risk having a major impact on project profitability. We are here to help you find the right solution. 

TECHNICAL SUPPORT

 

Among other things, our experts can help you with: 

  • Project drawings in 2D/3D 
  • Sizing of scaffolding, weather protection etc. 
  • Material specifications 
  • Design calculations 
  • Calculation reports 
  • Problem solving on site 
  • Assembly instructions 
  • General technical advice 

BE INSPIRED

BY ARTICLES RELATED TO

SCAFFOLDING, EDGE PROTECTION AND SAFETY

Building fully surrounded by facade scaffolding against a cloudy sky
Building fully surrounded by facade scaffolding against a cloudy sky
HAKI symbol, half symbol in white

Safe system solutions for all situations

HAKI develops, manufactures and provides modern, safe, secure and ergonomic temporary system solutions that fulfil global regulations for working at height.

Close-up of aluminum tubes marked with the HAKI logo, black and white photo